I applied for a refi. in order to get a lower rate.
Got preapproval, paid for appraisal, submitted all of the usual documents and was told that everything was fine. However, after waiting weeks or so, loan was denied. Reason given: "property isn't refinancable". Do not trust them or even think about using them.
They are slow, untruthful liars and crooks. I've refinanced many properties and have just finished a refinance this week. These people are the worst most incompenent people imaginable. They don't return phone calls, answer e-mails and I was passed around from one processor to another.
I could not get they money back that I paid for the appraisal so, this was a very bad experience for me.. Do not, get caught up with these crooks
Product or Service Mentioned: Homeward Residential Loan Refinance.
Reason of review: Poor customer service.
Monetary Loss: $450.