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Homeward Residential - Terrible, liars and incompetent employees

Do not use this company!
1.0
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Advertised vs Delivered
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Discounts and Special Offers
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Product or Service Quality
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Value for money
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#1333293
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I feel that homewardfunding scammed me out of $495.00, paid for a home inspection, so I could refinance with them. Now they said that it could take up 6 month before they could refinance me, and if I wanted to refinance in 6 months that I would have to pay another...
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#1302719
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Do not deal with these people they are crooks! Started my refinance with these guys at the end of April… Then was told that my income was not enough after I had paid for the appraisal 525. I sent all the documentation in piecemeal mind you every time they ask for...
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1.0
#1292148
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Homeward Residential - Fantastic

Couldn’t say enough good things about this company I recommend them without reservations
#1291378
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I am a 100% disabled veteran. This company told me they would be able to lower my interest rate. They asked for all my paperwork and I sent it. Then they told me all was good with my paperwork and credit. They told me i needed a appraisal from there appraising company....
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Anonymous
Mad consumer

Same exact thing happened to me!

1.0
#1256545
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Homeward Residential - They like to ignore emails and phone calls

I have been trying to get a response from them on my loan status for 3 days. They ignore my emails and, of course, the loan officer is never available. Supposedly, the phone reps Don't have access. The first impression is not good. I have been promised callbacks 2x and get nothing. Not a good experience.
1.0
Details
Advertised vs Delivered
Customer service
Reliability
Staff
#1135893
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I applied for a refi. in order to get a lower rate. Got preapproval, paid for appraisal, submitted all of the usual documents and was told that everything was fine. However, after waiting weeks or so, loan was denied. Reason given: "property isn't refinancable". Do not...
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#1120654
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Inquired about refinancing my home to consolidate debts. They pulled my credit and the agent sent me a spreadsheet of what i would save, unfortunately it was too good to be true. Week after week i was asked to send documents, which i did. And time after time, my loan...
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1.0
#1109491
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This company is horrible! Got a letter from them asking to refinance my home. Started the process in June. Poor/Non-communication. Never-ending requests for new (and often times silly) information/material. It's been over three months and I don't even have an...
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#927224
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Contact Homeward Residential

Mailing Address:
Homeward Residential, Inc.
16675 Addison Rd
Addison, Texas 75001-5116
United States
Phone:
(800) 359-0625
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Homeward Residential Products and Services

I received an invitation in the mail reference refinancing my mortgage several months ago. I eventually applied after thinking about it since I could use some cash out in order to do some repairs on my property even though I had read some less than positive reviews. I...
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#870787
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